Terms of Service

1.1Account means the account created by or for Customer to enable access to the Service and associated API credentials.

1.2API Call means a single request sent by Customer to the PlateToVIN application programming interface that returns a response.

1.3Customer Data means data submitted by Customer to the Service, including licence-plate numbers, state identifiers and any other information uploaded or transmitted by Customer.

1.4Documentation means any technical or usage documentation provided by PlateToVIN for the Service.

1.5Permitted Uses has the meaning set out in Section 6 (DPPA & Permitted Uses).

1.6Vehicle Images means the vehicle imagery made available through the Service's image endpoints.

1.7Image Licence has the meaning set out in Section 2.3(b).

2.1Subject to these Terms and timely payment of Fees, PlateToVIN grants Customer a limited, non-exclusive, non-transferable, revocable licence during the Term to access and use the Service and Documentation solely for Permitted Uses.

2.2Customer may integrate the API into its own applications or use the hosted dashboard. All rights not expressly granted are reserved by PlateToVIN.

2.3Vehicle Images.

(a)Watermarked previews. Small, watermarked Vehicle Images are made available without an Image Licence — including to unauthenticated visitors — for evaluation and preview purposes only. Watermarks must not be removed, cropped, obscured, altered or circumvented, and preview images must not be used in production applications, listings or marketing materials.

(b)Image Licence. Full-resolution, watermark-free Vehicle Images are available only to Customers with an active subscription to a plan with Vehicle Images enabled (an "Image Licence").

(c)Permitted delivery. While an Image Licence is active, Customer may (i) serve Vehicle Images directly from PlateToVIN's image endpoints (for example via an HTML <img> tag, authenticated by the referring domain(s) whitelisted on Customer's Account), and/or (ii) download Vehicle Images and host them on Customer's own infrastructure, in each case solely for use within Customer's own applications, websites and vehicle listings.

(d)Restrictions. Vehicle Images remain the property of PlateToVIN and its licensors. Customer shall not resell, sublicense, redistribute or otherwise make Vehicle Images available as standalone assets, as part of an image library or dataset, or in any competing product. Upon expiry, downgrade or termination of the Image Licence, Customer shall immediately cease all use of, and permanently delete, all downloaded Vehicle Images.

(e)Licence verification & enforcement. PlateToVIN may use automated systems to detect suspected use of Vehicle Images without a valid Image Licence (including use of full-resolution images, watermark removal, or continued use after termination). Where such use is suspected, PlateToVIN may contact the party concerned and request reasonable proof of a valid Image Licence. Failure to provide such proof within a reasonable time, or continued unlicensed use, may result in suspension or termination of access and in legal action to protect PlateToVIN's and its licensors' rights, including claims for damages.

3.1To use the Service, Customer must create an Account and keep its API key(s) secure. Customer is responsible for all activities that occur under its Account.

3.2Customer shall implement industry-standard API-key security controls and promptly notify PlateToVIN of any unauthorised access or security breach.

4.1Pricing consists of (a) a recurring monthly subscription fee ("Subscription Fee") and (b) a per-unit fee for each successful API Call ("Usage Fee").

4.2Customer prepays funds into its Account balance via PayPal. Usage Fees are debited from the balance as API Calls are made; Subscription Fees are charged monthly in advance.

4.3All payments are processed by PayPal using its PCI-DSS-compliant vault; PlateToVIN does not store full card details.

4.4Fees are exclusive of all applicable taxes, which Customer shall pay.

4.5PlateToVIN may change Fees at renewal by giving at least 30 days' written notice.

5.1PlateToVIN may impose reasonable rate limits to ensure platform stability. If Customer materially exceeds those limits, PlateToVIN may throttle or suspend access.

6.1The U.S. Driver Privacy Protection Act, 18 U.S.C. §§ 2721–2725 ("DPPA") restricts access to and use of motor-vehicle-record information. Customer represents and warrants that it will only use the Service for purposes expressly permitted under DPPA § 2721(b), such as vehicle safety, theft, emissions, recalls, or other lawful investigative purposes.

6.2Customer shall maintain auditable records sufficient to demonstrate its compliance with this Section and provide them to PlateToVIN upon reasonable request.

6.3PlateToVIN reserves the right to suspend or terminate Customer's access for any suspected DPPA violation.

7.1PlateToVIN is not a "consumer reporting agency," and the data furnished through the Service does not constitute a "consumer report" as those terms are defined in the U.S. Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. ("FCRA").

7.2Customer agrees not to use the Service for any purpose governed by the FCRA (including credit eligibility, employment, insurance underwriting, or tenant screening) or any similar state law.

8.1While PlateToVIN Ltd is established in the United Kingdom, all servers and primary data-processing facilities are located in the United States. No data is processed within the European Economic Area.

8.2To the extent the UK GDPR or other data-protection statutes apply, the parties agree that Customer is the data controller and PlateToVIN is the data processor. The parties shall enter into an appropriate International Data Transfer Agreement (or SCCs) as required by law.

8.3Customer is responsible for providing all necessary notices and obtaining all required consents from data subjects.

9.1PlateToVIN implements reasonable and appropriate technical and organisational measures to protect Customer Data, including encryption in transit (TLS 1.2+) and at rest.

Except with PlateToVIN's permission, Customer shall not (a) decompile, disassemble, or reverse-engineer the Service; (b) use the Service to create a competing product; (c) sublicense, sell, or share API responses with unauthorised third parties; (d) submit malware or unlawful content; (e) interfere with the integrity or performance of the Service; (f) use Vehicle Images except as expressly permitted under Section 2.3, including without limitation removing or circumventing watermarks, accessing or using full-resolution Vehicle Images without an active Image Licence, or retaining downloaded Vehicle Images after the Image Licence ends.

11.1No Uptime SLA. The Service is provided on an "as-available" basis. PlateToVIN offers no service-level agreement (SLA) or uptime guarantee for the API or dashboard.

11.2No Support-Response SLA. Support is offered on a commercially reasonable efforts basis via email. PlateToVIN makes no commitment regarding response times or resolution targets.

12.1PlateToVIN warrants that it will provide the Service in a professional manner and substantially in accordance with the Documentation.

12.2No Other Warranties. EXCEPT AS EXPRESSLY STATED IN SECTION 12.1, THE SERVICE, DOCUMENTATION, AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND.

12.3Data-Accuracy Disclaimer. Vehicle records and other motor-vehicle information originate from third-party sources that may contain errors or be incomplete. PlateToVIN does not warrant or guarantee the accuracy, completeness, or timeliness of any data returned by the Service.

12.4No Professional Advice. The Service does not constitute legal, compliance, or other professional advice.

12.5High-Risk Activities. The Service is not designed for use in connection with any hazardous or mission-critical applications.

13.1TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PLATETOVIN'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE FEES PAID BY CUSTOMER TO PLATETOVIN IN THE TWELVE (12) MONTHS PRECEDING THE FIRST INCIDENT GIVING RISE TO LIABILITY.

13.2IN NO EVENT WILL PLATETOVIN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA OR GOODWILL.

13.3The limitations in this Section apply even if a remedy fails of its essential purpose and regardless of the legal theory under which liability is asserted.

14.1Customer Indemnity. Customer shall defend, indemnify and hold harmless PlateToVIN and its officers, directors and employees from any third-party claim arising out of (a) Customer's breach of these Terms, (b) Customer Data, or (c) Customer's violation of applicable law, including the DPPA or FCRA.

14.2PlateToVIN IP Indemnity. PlateToVIN shall defend, indemnify and hold harmless Customer from any third-party claim alleging that the Service, as provided by PlateToVIN and used in accordance with these Terms, infringes any United Kingdom or United States patent, trademark or copyright.

15.1These Terms commence on the Effective Date and continue until terminated.

15.2Either party may terminate for convenience on thirty (30) days' written notice. PlateToVIN may suspend or terminate immediately for Customer's breach or if required by law-enforcement authorities.

15.3Upon termination, Customer's access ceases and all outstanding Fees become immediately due. Sections 2.3(d) and 2.3(e) survive termination.

16.1These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

16.2The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.

16.3Class-Action Waiver. To the maximum extent permitted by applicable law, the parties agree that any dispute shall be brought solely on an individual basis.

PlateToVIN may modify these Terms at any time, in its sole discretion, by posting an updated version on its website; such changes take effect immediately upon posting unless a later effective date is specified.

18.1Entire Agreement. These Terms, together with any Order Form, constitute the entire agreement between the parties.

18.2Assignment. Customer may not assign or transfer any rights or obligations under these Terms without PlateToVIN's prior written consent.

18.3Force Majeure. Neither party shall be liable for failure to perform due to events beyond its reasonable control.

18.4Severability. If any provision is held invalid, the remaining provisions will remain in full force and effect.

18.5Notices. Notices must be in writing and delivered by email or courier to the addresses set forth in the Order Form or Account.