Effective Date: 28th May 2025
PLEASE READ THESE TERMS OF SERVICE ("Terms") CAREFULLY BEFORE ACCESSING OR USING THE PLATETOVIN API, DASHBOARD OR RELATED SERVICES (the "Service"). BY CLICKING "I ACCEPT," EXECUTING AN ORDER FORM, OR BY ACCESSING OR USING THE SERVICE, YOU ("Customer,” "you,” or "your") AGREE TO BE BOUND BY THESE TERMS. IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A COMPANY, ORGANISATION OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS THE SERVICE THROUGH YOUR ACCOUNT, TO THESE TERMS. IF YOU DO NOT HAVE SUCH AUTHORITY OR IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.
These Terms are between you and PlateToVIN Ltd, a company incorporated in England and Wales (Company No. 14107525) ("PlateToVIN,” "we,” "us,” or "our").
1.1 Account means the account created by or for Customer to enable access to the Service and associated API credentials. 1.2 API Call means a single request sent by Customer to the PlateToVIN application programming interface that returns a response. 1.3 Customer Data means data submitted by Customer to the Service, including licence‑plate numbers, state identifiers and any other information uploaded or transmitted by Customer. 1.4 Documentation means any technical or usage documentation provided by PlateToVIN for the Service. 1.5 Permitted Uses has the meaning set out in Section 6 (DPPA & Permitted Uses).
2.1 Subject to these Terms and timely payment of Fees, PlateToVIN grants Customer a limited, non‑exclusive, non‑transferable, revocable licence during the Term to access and use the Service and Documentation solely for Permitted Uses. 2.2 Customer may integrate the API into its own applications or use the hosted dashboard. All rights not expressly granted are reserved by PlateToVIN.
3.1 To use the Service, Customer must create an Account and keep its API key(s) secure. Customer is responsible for all activities that occur under its Account. 3.2 Customer shall implement industry‑standard API‑key security controls and promptly notify PlateToVIN of any unauthorised access or security breach.
4.1 Pricing consists of (a) a recurring monthly subscription fee ("Subscription Fee") and (b) a per‑unit fee for each successful API Call ("Usage Fee"). 4.2 Customer prepays funds into its Account balance via PayPal. Usage Fees are debited from the balance as API Calls are made; Subscription Fees are charged monthly in advance. 4.3 All payments are processed by PayPal using its PCI‑DSS‑compliant vault; PlateToVIN does not store full card details. 4.4 Fees are exclusive of all applicable taxes, which Customer shall pay. 4.5 PlateToVIN may change Fees at renewal by giving at least 30 days’ written notice.
5.1 PlateToVIN may impose reasonable rate limits to ensure platform stability. If Customer materially exceeds those limits, PlateToVIN may throttle or suspend access.
6.1 The U.S. Driver Privacy Protection Act, 18 U.S.C. §§ 2721–2725 ("DPPA") restricts access to and use of motor‑vehicle‑record information. Customer represents and warrants that it will only use the Service for purposes expressly permitted under DPPA § 2721(b), such as vehicle safety, theft, emissions, recalls, or other lawful investigative purposes. 6.2 Customer shall maintain auditable records sufficient to demonstrate its compliance with this Section and provide them to PlateToVIN upon reasonable request. 6.3 PlateToVIN reserves the right to suspend or terminate Customer’s access for any suspected DPPA violation.
7.1 PlateToVIN is not a “consumer reporting agency,” and the data furnished through the Service does not constitute a "consumer report" as those terms are defined in the U.S. Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. ("FCRA"). 7.2 Customer agrees not to use the Service for any purpose governed by the FCRA (including credit eligibility, employment, insurance underwriting, or tenant screening) or any similar state law.
8.1 While PlateToVIN Ltd is established in the United Kingdom, all servers and primary data‑processing facilities are located in the United States. No data is processed within the European Economic Area. 8.2 To the extent the UK GDPR or other data‑protection statutes apply, the parties agree that Customer is the data controller and PlateToVIN is the data processor. The parties shall enter into an appropriate International Data Transfer Agreement (or SCCs) as required by law. 8.3 Customer is responsible for providing all necessary notices and obtaining all required consents from data subjects.
9.1 PlateToVIN implements reasonable and appropriate technical and organisational measures to protect Customer Data, including encryption in transit (TLS 1.2+) and at rest.
Customer shall not (a) decompile, disassemble, or reverse‑engineer the Service; (b) use the Service to create a competing product; (c) sublicense, sell, or share API responses with unauthorised third parties; (d) submit malware or unlawful content; (e) interfere with the integrity or performance of the Service.
11.1 No Uptime SLA. The Service is provided on an “as‑available” basis. PlateToVIN offers no service‑level agreement (SLA) or uptime guarantee for the API or dashboard. 11.2 No Support‑Response SLA. Support is offered on a commercially reasonable efforts basis via email. PlateToVIN makes no commitment regarding response times or resolution targets.
12.1 PlateToVIN warrants that it will provide the Service in a professional manner and substantially in accordance with the Documentation. 12.2 No Other Warranties. EXCEPT AS EXPRESSLY STATED IN SECTION 12.1, THE SERVICE, DOCUMENTATION, AND ALL DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON‑INFRINGEMENT. 12.3 Data‑Accuracy Disclaimer. Vehicle records and other motor‑vehicle information originate from third‑party sources that may contain errors or be incomplete. PlateToVIN does not warrant or guarantee the accuracy, completeness, or timeliness of any data returned by the Service, and Customer relies on such data at its own risk. 12.4 No Professional Advice. The Service does not constitute legal, compliance, or other professional advice. Customer should obtain independent advice regarding any regulatory obligations. 12.5 High‑Risk Activities. The Service is not designed for use in connection with any hazardous or mission‑critical applications. Customer must not use the Service where its failure could lead to death, personal injury, or severe physical or environmental damage.
13.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PLATETOVIN’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE FEES PAID BY CUSTOMER TO PLATETOVIN IN THE TWELVE (12) MONTHS PRECEDING THE FIRST INCIDENT GIVING RISE TO LIABILITY. 13.2 IN NO EVENT WILL PLATETOVIN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 13.3 The limitations in this Section apply even if a remedy fails of its essential purpose and regardless of the legal theory under which liability is asserted (contract, tort, negligence, strict liability or otherwise). 13.4 PlateToVIN’s suppliers, licensors and subcontractors shall have no liability under these Terms.
14.1 Customer Indemnity. Customer shall defend, indemnify and hold harmless PlateToVIN and its officers, directors and employees from any third‑party claim arising out of (a) Customer’s breach of these Terms, (b) Customer Data, or (c) Customer’s violation of applicable law, including the DPPA or FCRA. 14.2 PlateToVIN IP Indemnity. PlateToVIN shall defend, indemnify and hold harmless Customer from any third‑party claim alleging that the Service, as provided by PlateToVIN and used in accordance with these Terms, infringes any United Kingdom or United States patent, trademark or copyright, provided that Customer (i) promptly notifies PlateToVIN of the claim, (ii) allows PlateToVIN sole control of the defence and settlement, and (iii) provides reasonable assistance. PlateToVIN’s obligations do not apply to claims arising from (A) Customer Data, (B) combinations with items not supplied by PlateToVIN, or (C) Customer’s breach of these Terms.
15.1 These Terms commence on the Effective Date and continue until terminated. 15.2 Either party may terminate for convenience on thirty (30) days’ written notice. PlateToVIN may suspend or terminate immediately for Customer’s breach or if required by law‑enforcement authorities. 15.3 Upon termination, Customer’s access ceases and all outstanding Fees become immediately due. Sections that by their nature should survive termination will survive.
16.1 These Terms and any dispute or claim (including non‑contractual disputes or claims) arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict‑of‑laws principles. 16.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms. 16.3 Class‑Action Waiver. To the maximum extent permitted by applicable law, the parties agree that any dispute, claim or controversy arising out of or relating to these Terms or the Service shall be brought solely on an individual basis, and not as a plaintiff or class member in any purported class, collective, representative or private attorney‑general action or proceeding. The parties expressly waive any right to commence or participate in any class or collective action.
PlateToVIN may modify these Terms at any time, in its sole discretion, by posting an updated version on its website; such changes take effect immediately upon posting unless a later effective date is specified.
18.1 Entire Agreement. These Terms, together with any Order Form, constitute the entire agreement between the parties and supersede all prior agreements regarding their subject matter. 18.2 Assignment. Customer may not assign or transfer any rights or obligations under these Terms without PlateToVIN’s prior written consent. PlateToVIN may assign these Terms in connection with a merger, acquisition or sale of assets. 18.3 Force Majeure. Neither party shall be liable for failure to perform due to events beyond its reasonable control. 18.4 Severability. If any provision is held invalid, the remaining provisions will remain in full force and effect. 18.5 Notices. Notices must be in writing and delivered by email or courier to the addresses set forth in the Order Form or Account.
Questions about these Terms should be sent to: [email protected]